Frequently Asked Questions
+ What is Ten Spa?
Ten Spa is a luxury, full-service spa located on the 10th floor of the Fort Garry Hotel in downtown Winnipeg. It is designed as a complete sensory experience—combining traditional wellness rituals, modern skin technologies, and refined hospitality.
+ What makes Ten Spa different from other spas?
Ten Spa blends ritual and results. From the authentic Turkish hamam to advanced facials, every experience is immersive, intentional, and designed to deliver both relaxation and visible outcomes.
+ What is the Turkish hamam experience?
The hamam is a steam-based bathing ritual performed on heated marble, combining exfoliation, cleansing, and deep relaxation to restore both body and mind.
+ What does the hamam feel like?
The experience is rhythmic and immersive. Warm steam envelops the body, followed by water poured in calming intervals. The exfoliation is invigorating yet gentle, and the alternating sensations create a deeply grounding, almost meditative state.
+ Are treatments focused on relaxation or results?
Both. Ten Spa treatments are designed to deliver visible results while also creating a deeply relaxing experience, so you leave feeling restored and seeing real improvements.
+ What types of facials are offered?
Ten Spa facials combine advanced technologies with medical-grade ingredients to address concerns such as aging, dehydration, and congestion, while maintaining a relaxing experience.
+ What is a body cocoon treatment?
A body cocoon includes full-body exfoliation followed by a nutrient-rich wrap while you rest on a warm water cushion, promoting detoxification, hydration, and deep relaxation.
+ What amenities are included?
Amenities include steam rooms, experiential showers, relaxation lounges, complimentary tea and refreshments, and fully equipped luxury change rooms.
+ How long should I plan to stay?
Guests are encouraged to allow extra time before and after their treatment. Most visits range from 2 to 4 hours for a full, unhurried experience.
+ What is the Day Pass?
The Day Pass provides access to Ten Spa’s amenities and a self-guided hamam experience without booking a full treatment.
+ Can I come with a group?
Yes. Ten Spa offers group bookings for events such as birthdays, bridal parties, and corporate gatherings.
+ What should I bring?
Very little—robes, towels, and essentials are provided. You may wish to bring comfortable clothing and personal items if needed.
+ How early should I arrive?
Arrive 30–60 minutes early to fully enjoy the amenities and begin your experience in a relaxed state.
+ Where is Ten Spa located?
Ten Spa is located on the 10th floor of the Fort Garry Hotel in downtown Winnipeg.
+ What is Ten Spa’s philosophy?
Ten Spa focuses on intentional, proven treatments that deliver both results and meaningful relaxation—prioritizing quality over trends.
+ Who is Ten Spa best suited for?
Ten Spa is ideal for those seeking an elevated, immersive experience that combines luxury, effectiveness, and a true sense of escape.
